Privacy notice
Controller
Basket Of Hope (Finnish business ID 3649167-3), trading as Adier, Keskiyöntie 18 A, 02210 Espoo, Finland. Contact: Henrik Kallioniemi, +358 40 585 4229, [email protected].
What we process
- Publicly available company information: company name, website, public material (such as logos and copy) and a general or work email address.
- The emails we exchange with you.
- Order and brief details: name, email, company, your website and social media accounts, and your wishes for the ad.
- Footage you send: files you upload in a brief or order form (stored privately with Cloudflare, never publicly visible) and links you paste. We use them only to make your ads.
- Our email list: if you join it (the unticked box on our forms, or the sign-up at the bottom of the home page), your email address, language, and when and through which form you joined.
- Where a visit came from: the campaign tags in the link you used (utm_source, utm_medium, utm_campaign, utm_content), the referring website, the first page you opened and any sample page you opened. We save this in your browser only if you agree on the small banner shown on your first visit; if you decline, nothing is stored. Either way it reaches us only if you send a form, together with your optional answer to “How did you hear about us?”. The stored copy is replaced after 90 days. You can withdraw at any time by declining the banner, or by clearing this site’s data in your browser, which also removes the stored copy.
- Feedback on sample pages: your vote, an optional comment, the sample’s address and the page language. We don’t ask for your name or email there.
- Payments are handled by Stripe. We never see or store card details.
- Technical logs collected by our host (Cloudflare) for security.
Why, and on what basis
- Contacting companies and making sample ads: legitimate interest (business-to-business marketing).
- Our email list (occasional ad ideas and offers, 1–2 emails a month): your consent. You can withdraw it at any time; this doesn’t affect emails sent before that.
- Knowing which channels bring us enquiries, and sample feedback: legitimate interest (improving our marketing and our service).
- Delivering and billing orders: contract.
- Bookkeeping: legal obligation.
How long
Contact details kept for marketing are stored for up to 12 months after our last contact, or until you ask us to delete them. We keep your address on our email list until you unsubscribe, and delete it from the list within 30 days of that. Details about where an enquiry came from are kept with the enquiry. Sample feedback is kept for up to 12 months. Footage you send is kept while we work on your ads and for later edits, and deleted on request. Order and accounting records are kept for as long as Finnish accounting law requires.
Who receives data
We never sell or share your data. We use trusted service providers: Stripe (payments), Cloudflare (website, forms and uploaded files), Google (email) and Brevo (sending our emails). Some of them may process data outside the EU/EEA under the European Commission’s standard contractual clauses.
Sample ads
We make sample ads from a company’s public material. Sample pages are unlisted and not indexed by search engines. We delete a sample and the related data on request.
YouTube
We publish our own videos to YouTube channels we own or manage using YouTube API Services. Our internal publishing tool only uploads and manages our own videos; it does not collect data about YouTube viewers or other users. By watching our videos on YouTube you are subject to the YouTube Terms of Service and the Google Privacy Policy. Authorisations for our own channels can be revoked at Google security settings.
Your rights
You can access your data, ask us to correct or delete it, and object to its processing. You can opt out of our marketing emails at any time by replying “no thanks”. To leave our email list, reply “unsubscribe” to any of our emails or write to [email protected]. If you believe your data is processed unlawfully, you can complain to the Finnish Data Protection Ombudsman (tietosuoja.fi).